We're here to help

Support &
answers.

Most setup issues are solved in the guides below. For anything else, the team reads every ticket.

Guides

Setup & installation

Platform-specific install steps, Java troubleshooting, and first-launch configuration.

Browse guides
Reports

Report a bug

Found something broken? Include your log file and we'll triage it within 48 hours.

Submit a report
Servers

Server compatibility

Check whether your server's ruleset allows specific Air Client modules.

Check compatibility
FAQ

Common questions.

Air Client's modules are visual or client-timing only, and are reviewed against the rulesets of our 180+ partner servers. Check the Server compatibility section for details on your server.[...]
The client is free to download and use. An optional Air Client+ subscription unlocks cosmetic HUD themes and cloud sync for module profiles.[...]
Every module ships only after independent review confirms it doesn't alter what the server receives. If a specific server disallows a feature, we provide per-server profiles.[...]
Yes. Air Client reads from your existing .minecraft folder, so worlds, resource packs, and screenshots carry over automatically.
The homepage figures reflect the Performance module profile on a mid-range system. Check your active profile in Settings, and confirm shaders are disabled.[...]
Still stuck

Talk to the team directly.

Support is staffed daily. Discord is fastest for quick questions; email works best for account or billing issues.

Join the Discord Email support@airclient.gg